Be The Bee Legal Center

Privacy Policy

Scope and accountability

This Privacy Policy describes how Beekeeping Innovations Ltd. collects, uses, discloses, safeguards, retains, and deletes personal information in connection with Be The Bee mobile applications, web platform, and related services. The policy is intended to comply with PIPEDA and Alberta PIPA.

Information we collect

• Account information, including name, email address, organization name, role, and login credentials.
• Subscription and purchase status needed to provide paid features.
• Hive, apiary, inspection, equipment, feeding, treatment, and operational records entered by users.
• Apiary location data used for mapping and organization features.
• Voice inspection transcripts and structured data generated from spoken inspection inputs.
• Uploaded photos, audio notes, and other inspection attachments voluntarily provided by users.
• Device, app version, crash, diagnostic, analytics, and performance data.
• Push notification tokens and integration data where a user enables those features.

How we use information

• Operate, secure, maintain, troubleshoot, and improve the service.
• Authenticate users and manage organizations, roles, and permissions.
• Convert spoken inspection inputs into structured hive records.
• Store and display hive records, trends, notifications, reminders, and analytics.
• Provide subscriptions, entitlement checks, customer support, and legal compliance.
• Train, evaluate, or improve AI and machine learning models using inspection data, transcripts, audio notes, and uploaded photographs, subject to applicable law and this policy.

Voice, audio, and AI processing

Raw voice recordings captured during live voice inspections are not retained as biometric voiceprints. Text transcripts and structured inspection data may be stored as part of inspection records. Audio notes voluntarily uploaded by users may be stored on our servers and associated with inspection records.

Sharing and transfers

We do not sell individual user data to third parties for advertising. We may disclose information to trusted service providers, cloud infrastructure providers, analytics and diagnostics providers, payment platforms, legal authorities where required, or as part of a business transfer. Some providers may process data outside Canada, including in the United States.

Retention, deletion, and rights

We retain personal information while accounts remain active and for up to 24 months following account termination for backup, compliance, and legal purposes unless a longer period is required by law. Users may initiate account deletion from the in-app Profile screen, or request access, correction, deletion, or withdrawal of consent by contacting the Privacy Officer at allthebuzz@bethebee.ca.

User Agreement

Users must be at least 18 years old and legally capable of entering into binding contracts. Be The Bee is a cloud-based beekeeping record-keeping and organizational platform. It captures and structures hive inspection data, stores apiary and hive records, supports voice inspection workflows, and provides operational summaries.

The service is provided for informational and record-keeping purposes only. It does not provide veterinary, agricultural, treatment, chemical, regulatory, diagnostic, productivity, or hive survival advice. Users remain responsible for reviewing records and making hive management decisions.

Users retain ownership of raw hive and organization data they submit. Users grant Beekeeping Innovations Ltd. a license to host, store, process, display, secure, support, and improve the service using that data. The company owns the software, platform, architecture, aggregated datasets, and improvements derived from usage patterns.

Paid subscriptions automatically renew unless cancelled before renewal. Failure to pay may result in suspension or termination. This agreement is governed by Alberta law and applicable federal laws of Canada.

Refund Policy

App Store subscription purchases, billing, cancellations, and refunds are handled by Apple under Apple's App Store terms and refund process. Beekeeping Innovations Ltd. does not directly receive full payment card details for App Store purchases and cannot issue App Store refunds directly from inside the app.

Users may manage or cancel subscriptions through their Apple ID subscription settings. Refund requests should be submitted through Apple's official refund process unless otherwise required by applicable law.

Nothing in this policy limits rights under applicable consumer protection legislation, including the Alberta Consumer Protection Act.

Cookie & Tracking Policy

Be The Bee does not use third-party advertising tracking to serve targeted ads. The app and website may use local storage, cookies, or similar technologies to support login, preferences, diagnostics, analytics, performance measurement, security, and service functionality.

Diagnostic, usage, and performance data may be collected to operate, secure, debug, and improve the service. This data is not used for third-party advertising tracking.

Store Privacy Summary

Be The Bee may collect contact information, identifiers, purchase history, product interaction, precise apiary location, user content, photos or videos, audio data, diagnostics, crash data, and performance data. This information is used for app functionality, analytics, diagnostics, customer support, subscriptions, security, and product improvement. Data may be linked to a user account. It is not used for tracking as defined by App Store privacy disclosures.

Website Terms

These terms govern access to the Be The Bee public website, marketing pages, and public legal content. Registered app users are also governed by the User Agreement. Website content is provided for general information and may be changed at any time.